BS ISO/IEC 20000-5:2022

Information technology. Service management - Implementation guidance for ISO/IEC 20000-1

BSI Group, 03/31/2022

Publisher: BS

File Format: PDF

$142.00$285.75


Published:31/03/2022

Pages:42

File Size:1 file , 2 MB

Note:This product is unavailable in Ukraine, Russia, Belarus

This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.


All current amendments available at time of purchase are included with the purchase of this document.

More BS standard pdf

BS 07/30165742 DC

BS 07/30165742 DC

BS EN 60947-4-1. Low-voltage switchgear and controlgear. Part 4-1. Contactors and motor-starters. Electromechanical contactors and motor-starters

$102.00 $204.12

BS BIP 2020:2007

BS BIP 2020:2007

Beyond Registration. Getting the best from ISO 9001 and business improvement

$15.00 $31.75

BS 07/30163677 DC

BS 07/30163677 DC

BS EN 12663-1. Railway applications. Structural requirements of railway vehicle bodies. Part 1. Railway vehicles other than freight wagons

$147.00 $294.37

BS 07/30145272 DC

BS 07/30145272 DC

BS 25999-2. Specification for business continuity management. Part 2. Specification

$136.00 $273.17